Deleting your Nepheral account
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In short. Your Nepheral account exists only on your device. We keep no copy of it on any server, so you delete it yourself, on the device, and it is gone at once. You do not need to ask us. Only the public ledger stays, because no one can delete it.
Before you delete it
If you want to keep your credits, write down your 24 recovery words first. With them you can restore the account on any device. Without them, no one can bring it back, and that includes us.
On Android
- Open your phone's Settings, then Apps, then Nepheral.
- Tap Uninstall. To keep the app but delete the account, tap Storage, thenClear storage instead.
On Windows and Linux
- Uninstall Nepheral. On Windows, go to Settings, then Apps, thenInstalled apps, then Nepheral, then Uninstall. On Linux, remove the package, or delete the AppImage.
- Delete the
.nepheralfolder in your home folder (on Windows,C:\Users\<your name>\.nepheral).
What is deleted
All of this is deleted at once, and for good, because it was only ever on your device:
- your account: its key, encrypted with your password, and its settings;
- your node's key, which identified your device on the network;
- your saved conversations, and NAI's private memory, the model that chooses what context goes with a question;
- the AI models you downloaded, on a computer;
- the encrypted fragments of other people's questions your device was holding, which it could not read.
What is kept
- The public ledger. Every node keeps a copy of the network's ledger, permanently: the credits your account earned, spent and transferred, receipts of the questions it asked and answered, and its ratings. Entries are tied to your account's public key, never to a name, email or phone number, and never contain what was asked or answered. No one can delete them, and that includes us. Once the key is gone from your device, nothing in them points to you unless you tied the key to yourself somewhere else.
- Our nodes' system logs. The nodes we run log connections, with IP addresses, to keep the network running. These logs stay on those servers, are used for nothing else, and the servers delete old entries on their own.
- Google Play. If you installed the app from Google Play, Google keeps its own records of that installation, under its own privacy policy.
Deleting only some data
- Delete any conversation from the conversation list in the app.
- Turn off Keep conversations on this device in Settings. The saved conversations are deleted, and new ones stay in the app's memory until you close it.
- Mark a message as private and it never leaves your device.
Questions
Write to privacy@nepheral.net. The privacy policy explains everything Nepheral does with data.